Last updated: June 14, 2026

Agreement to these terms

By accessing https://glamelagroup.sarl, our mobile application, or any related online storefront operated by Glamela Group SARL under the Glamela By Pamela brand, you agree to these Terms of Service. If you do not agree, please do not use our services.

About us

Glamela Group SARL sells perfumes, beauty, skincare, and related products through its official online channels. References to “we”, “us”, or “our” mean Glamela Group SARL.

Use of our website

You agree to use our website only for lawful purposes. You must not attempt to interfere with the proper working of the site, place fraudulent orders, misuse promotional offers, or copy content without permission.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

Products, pricing, and availability

We make every effort to display product descriptions, images, and prices accurately. Colors and packaging may vary slightly from photographs. Prices are shown in the currency indicated at checkout and may change without notice.

Product availability is not guaranteed until your order is confirmed. We reserve the right to limit quantities or refuse orders that appear fraudulent or abusive.

Orders and payment

When you place an order, you offer to purchase the selected products subject to these terms. We may accept or decline an order at our discretion. An order is confirmed once you receive an order confirmation email.

Payment must be completed using the methods offered at checkout. You represent that you are authorized to use the selected payment method.

Shipping and delivery

Delivery times and shipping costs are shown during checkout and on our Delivery page. Risk of loss passes to you upon delivery to the carrier unless otherwise required by applicable law.

Returns, refunds, and cancellations

Our return and refund rules are described on our Return & Cancellations and Refund and Returns Policy pages, which form part of these terms.

Intellectual property

All content on this website—including text, graphics, logos, product names, and images—is owned by or licensed to Glamela Group SARL and is protected by applicable intellectual property laws. You may not reproduce or exploit our content without prior written consent.

Disclaimer and limitation of liability

Our products are sold for cosmetic and personal use as described. To the fullest extent permitted by law, Glamela Group SARL is not liable for indirect, incidental, or consequential damages arising from use of the website or products.

Nothing in these terms excludes liability that cannot be excluded under applicable consumer protection laws.

Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect and use personal data.

Changes to these terms

We may update these Terms of Service from time to time. The “Last updated” date at the top of this page indicates when changes were made. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

Contact

Questions about these terms may be sent to team@glamelagroup.sarl.